Security - Surgeboom

Security & Data Protection

Last updated: January 2025

Our Security Commitment

Surgeboom is committed to protecting your data and ensuring the security of our services. We implement industry-standard security measures.

Data Encryption

All data transmission is encrypted using SSL/TLS protocols. Sensitive data is encrypted at rest using AES-256 encryption.

Access Controls

We implement role-based access controls and multi-factor authentication for all systems and services.

Regular Security Audits

We conduct regular security audits and penetration testing to identify and address potential vulnerabilities.

Incident Response

We have established incident response procedures to quickly address any security incidents and minimize impact.

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Security & Compliance

Your data security is our top priority. We implement industry-standard security measures and align our practices with privacy regulations to protect your data.

Data Encryption

All data in transit is encrypted using TLS 1.3. Data at rest is encrypted using AES-256 encryption standards.

  • TLS 1.3 encryption
  • AES-256 at rest
  • Secure key management

Access Controls

Multi-factor authentication, role-based access controls, and regular access reviews ensure only authorized personnel can access sensitive data.

  • Multi-factor authentication
  • Role-based access
  • Regular access audits

Infrastructure Security

Our infrastructure is hosted on secure, compliant cloud platforms with regular security updates, monitoring, and incident response procedures.

  • 24/7 monitoring
  • Automated backups
  • Disaster recovery

Privacy & Data Protection

GDPR Alignment

We design our services with GDPR principles in mind, respecting data privacy rights including the right to access, rectify, and delete personal data. We implement data protection by design and by default in our processes.

  • Data processing agreements available
  • Right to deletion procedures
  • Data breach notification procedures
Note: Specific GDPR compliance requirements depend on data processing activities and can be addressed in service agreements.

CCPA Alignment

We align our data handling practices with the California Consumer Privacy Act (CCPA), providing transparency and control over personal information for California residents.

  • Consumer data access rights
  • Opt-out mechanisms
  • No sale of personal information
Note: Specific CCPA compliance requirements depend on business activities and can be addressed in service agreements.

Security Practices

We implement industry-standard security practices and continuously monitor our security posture to protect client data and systems.

  • Regular security assessments
  • Vulnerability monitoring and patching
  • Continuous security monitoring
We follow security best practices and can work toward formal certifications (such as SOC 2) based on client needs.

Enterprise Security Readiness

For enterprise clients requiring formal security certifications, we can work toward SOC 2 Type II compliance and other industry-standard certifications as part of our engagement.

  • Security controls implementation
  • Access management procedures
  • Incident response procedures
Formal certifications can be pursued based on client requirements and engagement scope.

Data Handling & Privacy

Data Processing

  • Data minimization: We only collect data necessary for service delivery
  • Purpose limitation: Data used only for stated purposes
  • Data retention: Automatic deletion after retention period
  • Third-party vendors: All vendors vetted for security compliance

Integration Security

  • API authentication: OAuth 2.0 and API key management
  • Rate limiting: Protection against abuse and DDoS
  • Webhook security: Signed payloads and verification
  • Data in transit: All connections encrypted with TLS 1.3

Security Best Practices

Employee Training

All employees undergo regular security awareness training and background checks.

Incident Response

We maintain a comprehensive incident response plan and conduct regular drills.

Vulnerability Management

We continuously monitor for vulnerabilities and apply security patches promptly.

Data Minimization

We only collect and retain data necessary for providing our services.

Report a Security Issue

If you discover a security vulnerability, please report it to us responsibly. We appreciate your help in keeping our services secure.

Response Time: We aim to respond to security reports within 48 hours.

Report Security Issue